West Yorkshire sensory impairment project - help needed

The local STP, along with mHabitat from the NHS and Good Things Foundation, are looking for people that can support this important piece of work.  Below I have provided a briefing of what this is and how we are looking to engage people accessing services.  The user journey and workshops (outlined below), will require engagement of people with hearing and/or visual impairment,  If you are interested in being part of this work, please contact francesca.quartarulli@nhs.net


The pathfinder project aim, is to deliver digital inclusion activity to improve the health and wellbeing of socially excluded groups in the community.  We have 12 months to run a number of engagement sessions to support those groups in exploring existing digital apps, information and services available as well as co-designing what a better service might look like

West Yorkshire Pathfinder – Health Technology for Hearing & Visual Impairment

We need your help to find volunteers across the West Yorkshire and Harrogate Health and Care Partnership area.  Our aim is to take the learning and research already done in this area to co-create and test existing solutions, and promote those, to ensure people with sensory impairments are not excluded from services

Do you know of someone (or a group), who has one of or both of these sensory impairments, that might like to get involved in this exciting next phase of making access to NHS services better?

Volunteers can get involved in a number of ways as follows:

  • Your Appointment journey: A member of our team will join 3 individuals on their journey whilst they access services from their GP.  We will use these journey’s as case studies which will inform our workshops and promotions.
  • ‘Get Creative’ Workshops: We’ll be running a small number of workshops to take our learning from the user journey’s and research themes, to co-create and test out potential solutions for accessing services.  This is not just about tech., it could be anything from how you’re greeted, how you receive information or how your appointment is held. 
  • Play with Apps:  You could get involved by joining us for a fun session of testing out a selection of smart device apps that are already on the market, your feedback will help us to better understand what our ‘Tech Advocates’ and supporting services should be promoting.
  • Be a Tech Advocate:  If you have a special interest in how tech. can support your own visual and/or hearing impairment, or already use a particular technology (for example, assistive technology or a smart device app), you might like to volunteer to become a Tech. Advocate.  We’ll work with you to understand what that means and how you can help in promoting this for other people accessing services. 

 Please pass any information of potential volunteers onto francesca.quartarulli@nhs.net by no later than 31st January 2018

 Thank you in advance for helping us to improve services.