I have been trying for days to login, but cannot get past the Donate screen. I have somehow managed by accident to get here at last, but it should be easier.
i also cannot stay logged in, and I used to be. Also there is no past on the menu.
So can anyone help please
Good Morning JohnD,
Thank you for your post
Our Digital manager has been in contact with a few members about this problem including Cornishandy and yes as he says it appears it is an issue with Chrome rather than the site itself. He has been testing it thoroughly and has not been able to replicate the issue at all but of course we will be monitoring the situation.
We always recommend users login to the site using the link at the top right hand corner of the home page and then navigate to the forums from there.
Ashleigh (Information line)
I am facing a problem with the log in process as I am unable to stay logged in. As you mentioned that it is a problem because of the chrome browser but I am using the Safari browser on my iPhone 7. I have also asked Apple iPhone Support regarding this but there is no issue with my Safari browser. So why am I facing the problem with the log in process? May I know?
Good morning tom_andreson
It is hard to comment without knowing how long you are in the Forums before being logged out. Unlike the previous website users will be timed out after a set time frame (I need to check how long that is).
This was implemented as part of the website redevelopment as a security feature and was on the recommendation of the agency responsible for the build.
I hope this has helped.
Ashleigh on behalf of the Information Line
Yes still have same problem logging, I use safari on iPad.
You can stay logged in for short periods of time then it logs you out.