Providing integrated ear care and audiology as a community service

In Rotherham, patients aged 55 and over can self-refer to a service that combines ear care and audiology. The initiative won the Care of Older People category in the 2017 Nursing Times Awards

In 2011, the ear care and audiology departments at Rotherham Hospital were amalgamated into a new integrated service in a purpose-built, easy-to-access community health centre. Having specialist ear nurses and audiologists together in one place allows the team to assess and treat patients more promptly and efficiently. Patients aged 55 and over can self-refer and, in most cases, only need one appointment or home visit. This increases the team’s capacity to cope with growing demand, reduces waiting times and improves patient satisfaction.

For the full article: