I expect everyone has noticed, that in spite of meetings with broadcasters, loud background music is still very much with us.
Also you cannot have missed the “holes” in subtitles in almost all programs. These programs are recorded, so there is no excuse for not subtitling all the program, including the important bits that are usually left out. They are supposed to be professionals at their job. So it can only be laziness, or a complete lack of understanding what they are doing, that makes them think they have done a good job.
Looks like another meeting is needed. Contacting the companies concerned, does not seem to work.
I'm cross at USA 5 and 5Star for not running subtitles with all their programmes . For some reason they don't run subtitles with newer series on at 9PM and Channel 5 don't run live subtitles with the Wright Stuff .
If you remember OFCOM ran a series of assessments and reports a few years ago, we discussed them in here. There hasn't been any recent activity but I had a look at their site and this came up:
Just because a TV program is broadcast on the BBC or ITV does not mean they are responsible for the access on it technically. Many programs are made by independent subcontract filmmakers and then sold to the main channels. I complained a year ago about a TV program shown in Wales, and subtitles were on them but curiously unviewable, they said they bought in the program and to contact those that made it, so I did, they, said they weren't asked as part of the contract to provide access and any access they do provide via subtitles that are deemed substandard is also nothing to do with them so I had to contact the actual sub-contracted subtitling agencies who are not the filmmakers, they never responded. We've been here before demanding SKY/Virgin etc insist on accessible output before they can be included in their aggregated TV output, but both refused to make it a rule and said output that is not created in the UK cannot be told to conform to UK access law. Basically, if they laid down the access or non-inclusion rule they could lose most of the revenue they make, we cannot influence programs outside the UK. Of course, parliament TV is still not accessible which is criminal given Brexit etc....