Please tell me what is missing?

Good Afternoon

In my current role I am responsible for ensuring that public places are adhering to the 2010 Equality Act by ensuring that reasonable adjustments are made for individuals whom have a hearing impairment. Please be assured that this is something I feel extremely passionate about. I would really like to understand from people such as yourselves living with a hearing impairment what is missing? Which venues etc are you visiting and finding that appropriate equipment is not provided? Are you able to go to the cinema and watch a film? Is your local Pharmacy providing the relevant equipment?

I would like to thank you in advance for your support on this and please be assured that I really want to make a difference.